Shipping policy

Shipping Policy

Last updated: 03/09/2026

At Outdoor Upgrades, we aim to deliver your order as quickly and safely as possible.

Orders are typically processed within 1–3 business days after payment has been received.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information.

Orders are not shipped on weekends or public holidays.

Estimated delivery time is:

United Kingdom:
5–9 business days

Please note that delivery times are estimates and may vary depending on location, courier services, or seasonal demand.

We offer Free UK Delivery on all orders.

There are no additional shipping fees at checkout for standard delivery within the United Kingdom.

Once your order has been shipped, you will receive a tracking number via email allowing you to monitor your shipment.

If you have not received tracking information within a few days of placing your order, please contact our support team.

While we strive to ensure timely delivery, delays may occasionally occur due to:

If your order is significantly delayed, please contact us and we will assist you as quickly as possible.

Please ensure that your shipping address is entered correctly at checkout.

Outdoor Upgrades cannot be responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping details, please contact us as soon as possible.

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery with photos and your order number.

We will investigate the issue and arrange a replacement or refund where appropriate.

If you have any questions about shipping or your order, please contact us at:

We aim to respond to all enquiries within 24 hours.